Frequently Asked Questions

What is the estimated processing time for my order?

Your order will be processed within 24 hours from the moment we confirm your payment, kicking off an exceptional shopping experience.

How can I manage the return of an item?

In the rare event that you wish to return a piece of jewelry, please contact us. Please note that return shipping costs will be your responsibility.

Is each piece of jewelry crafted and forged by hand?

Absolutely. Each piece is painstakingly hand-forged by our expert artisans, ensuring jewelry of the highest quality and pure authenticity.

What payment methods are accepted?

We accept a wide range of payment methods, including American Express, Visa, Mastercard, and Apple Pay.

Clip

- MSI 3, 6, 9, 12

- Cash payments

Offering flexibility and efficiency in your shopping experience.

How can I track the status of my order?

Upon completion of your purchase, you will receive a confirmation email with the essential details of your order. Additionally, you will receive a tracking email, allowing you to know the status of your order at all times.